Barraco Backyard Birds, Inc. dba Wild Birds Unlimited of Woodhaven, MI
Job Description: Sales Associate
Overview
The position of Sales Associate is a part-time position that reports to the franchise owner or manager. The primary responsibility of a Sales Associate is to provide a high energy customer experience.
Selling / Customer Experience
- Understands that the high energy customer experience is the #1 priority.
- Completes each OWL module as part of the High Energy Training in order to deliver the WBU high energy customer experience as the trusted local expert.
- Uses successful selling skills to satisfy the customer and complete the sale.
- Has read, understood and follows the Employee Handbook, including the WBU Ten Touch Points training.
- Follows the best practices of the Person in Charge of the Customer experience.
- Wears the logo name badge and logo apparel while working on the sales floor.
Merchandising
- Has read and understood the Product Information Handbook and has successfully completed the Certified Birdfeeding Specialist Program.
- Understands and communicates the store’s merchandise and target products to the customer.
- Completes the changing of displays, signing and the restocking of merchandise as directed by management.
Personnel Management
- Demonstrates a positive, enthusiastic and professional demeanor.
- Attends store meetings as required.
- Completes any other duties as assigned.
Administrative Control
- Adheres to all store policies and procedures regarding the ringing of all transactions, any administrative duties and scheduling.
- Completes accurate and legible paperwork.
Loss Prevention
- Adheres to all store policies and procedures regarding personal and store security.
- Communicates security concerns to management.
Store Maintenance
- Maintains good housekeeping standards to help present a clean and well-presented store.
- Helps keep store and backroom clean & organized.
Desired Qualifications
- Self-starter • Detail oriented (attention to detail).
- Can effectively handle multiple tasks with minimal supervision
- Experience with point-of-sales systems or basic computer skills; ability to learn and accurately operate our point-of-sale system.
- Must be able to lift (40) pounds.
- Outgoing personality, great communication, and excellent customer service skills.
- A flexible schedule and the availability to work weekends and during busy holiday times.
- Previous work experience as a retail sales associate, sales representative, or similar role desired.
- Must be able to work independently.
- Must be able to work well with others.
- Positive attitude and willingness to continually learn and improve.
- Ability to work in a fast-paced environment and spend extended time on your feet.
- Basic math skills for handling transactions, calculating discounts, and balancing cash drawer.
- Ability to complete accurate and legible paperwork, including daily cash report and bank deposit.
- Ability to use successful selling skills to satisfy the customer and complete the sale.
- Ability to maintain good housekeeping standards to help present a clean and well-presented store.
- Ability to complete the changing of displays, signage, and the restocking of merchandise.
- Ability to assist with inventory management including checking in, receiving, and committing merchandise and assisting in periodic physical inventory counts.
- A passion for nature and a desire to learn about backyard bird feeding is necessary; a basic knowledge of backyard songbirds is a plus but not a requirement, as we will train you.